Company

Spabreaks.com is a dynamic and growing business, transitioning from private ownership into trade ownership with strong private equity backing.

Established in 2007, Spabreaks.com made an immediate name within the travel sector and quickly became Europe’s leading Spa Travel Agency. Having opened with just 2 staff and 25 UK based venues we have been on a rollercoaster journey and have now grown to a team of 65, working with over 550 of the world’s leading spa hotels in the UK and Ireland. We send away over 6000 travellers each week and have won multiple industry awards.

We are a digital leader in the industry with now over +90% of our customers booking online and end to end connectivity with our valued spa partners, and we are just getting started!

What makes us unique? Our people. Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in online travel as we continue to make huge waves in the market and develop Spabreaks.com into a household name in the online travel industry.

Purpose

This is a new role which bridges the gap between business and technology, driving research, development, and product management. We’re seeking an experienced and visionary Head of Product to lead our product function — this will be a hands-on role combining setting strategic direction, driving our product road map, embedding data driven decisions and performance monitoring and ensuring our products deliver exceptional value to both the business and our customers.

You will work in a dynamic, fast-paced environment, collaborating closely with cross-functional teams to define, build, and continuously improve products that drive commercial growth and customer engagement.

Main Responsibilities and Duties

• Define and own the product strategy — aligning product vision and roadmap with company objectives and market opportunities.

• Fostering a culture of collaboration, innovation, and data-driven decision-making within product development.

• Partner with key stakeholders across technology, marketing, operations, and commercial teams to identify opportunities for growth and innovation.

• Oversee product discovery, delivery, and iteration, ensuring a strong balance between customer needs, business goals, and technical feasibility.

• Prioritise initiatives that maximise business impact, setting clear KPIs and reporting progress and results to senior leadership.

• Champion a user-centric approach to product development, using data and insights to guide strategic decisions.

• Establish best-in-class product management processes — including AB testing, backlog management, sprint planning, and continuous improvement practices.

Skills & Experience

• Experience in product management, including leadership or head-of-role responsibility within a digital or e-commerce environment.

• Proven success in developing and executing product strategies that deliver measurable commercial outcomes.

• Strong experience across mobile and web product development, ideally within consumer-facing businesses.

• Deep understanding of Agile methodologies, with experience leading cross-functional agile teams.

• Excellent communication and leadership skills, with the ability to inspire teams, influence stakeholders, and clearly present complex ideas.

• Strong analytical and commercial acumen, with the ability to prioritise work based on impact, effort, and strategic alignment.

• A hands-on mindset, comfortable diving into detail while maintaining a clear view of the bigger picture.

• Experience using JIRA or similar tools to manage product delivery, projects, and teams.

• Working knowledge of HTML, CSS, and SQL, enabling effective collaboration with technical teams.

• Familiarity with digital analytics and tag management tools such as Google Analytics, Adobe Analytics, or similar.

Benefits

At Spabreaks.com, We’re committed to creating a supportive, inclusive, and rewarding workplace. Our benefits are designed to promote wellbeing, flexibility, and personal growth, while helping you make the most of life both in and out of work.

• Hybrid Working – enjoy the best of both worlds with 2 days working from home and 3 days based in our Brighton office

• Holiday Buy Back Scheme – added flexibility to tailor your annual leave to your lifestyle

• Path to Wellness Programme – access to yoga, pilates, chair massages, lunchtime wellbeing seminars with industry experts, and more

• Employee Assistance Programme (EAP) – confidential support for mental health, financial, and personal wellbeing

• Online GP Service – quick and convenient access to medical advice, prescriptions, and appointments

• Flu Jab Vouchers – helping you stay well during flu season

• Gym Allowance / Corporate Health Club Discount – support for staying active and prioritising your health

• Cycle to Work Scheme – save money on a new bike and promote a healthier commute

• Perkbox Membership – access to exclusive discounts, rewards, wellbeing tools, and recognition

• In-house Discounts – generous savings with Wowcher, Spabreaks, and our trusted partners

• Employee Referral Scheme – receive rewards for recommending great people to join our team

• Social Events – regular company and team events to connect, celebrate, and have fun

• Familiarisation Trips – experience our products and partners first-hand

• Long Service Awards – bonuses and recognition to celebrate your career milestones with us

• Life Insurance / Death in Service Cover – peace of mind for you and financial protection for your loved ones

• Nursery Scheme – support with childcare costs through salary sacrifice

Join us and be part of a team that values your growth, well-being, and success!